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Refund Policy

Unfortunately, due to the source-included nature of Redwood, we're unable to offer refunds. However, we do strive to make sure that you're confident with finalizing your purchase:

  • We offer a free 90 day Evaluation Version that enables you to use Redwood with all of it's configuration options as well as deploy to supported cloud providers.
    • If you need longer than 90 days, please don't hesitation to reach out and we'll work with you to extend your Evaluation.
    • We can package Redwood for your own custom version of Unreal Engine if necessary, but this requires some extra steps. Please reach out if you need this to fully evaluate Redwood.
  • We provide live, playable demos of all of our gameplay templates.
  • If you're concerned about the fidelity of the source code or templates, we'd be happy to schedule a call to show you some of the source.
  • Lastly, if you're not sure if Redwood is right for you, we'd be happy to schedule a call to answer any questions you might have. We think Redwood is the most flexible solution on the market, but we understand that it might not be the right fit for everyone. We'll be happy to point you in the right direction if we think Redwood isn't right for you.
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We also generally don't offer refunds for premium support subscriptions, but under certain extenuating circumstances we may be able to offer a full or partial refund. Please reach out if you have any questions.