Refund Policy

If purchasing the source-code access addon or a royalty-free/custom license, unfortunately we're unable to offer refunds on these purchases due to the source-included nature of the license.

However, we do strive to make sure that you're confident with finalizing your purchase:

• You can evaluate Redwood without source access under the Standard License
• We provide live, playable demos of all of our gameplay templates.
• If you're concerned about the fidelity of the source code or templates, we'd be happy to schedule a call to show you some of the source.
• Lastly, if you're not sure if Redwood is right for you, we'd be happy to schedule a call to answer any questions you might have. We think Redwood is the most flexible solution on the market, but we understand that it might not be the right fit for everyone. We'll be happy to point you in the right direction if we think Redwood isn't right for you.

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We also generally don't offer refunds for premium support subscriptions, but under certain extenuating circumstances we may be able to offer a full or partial refund. Please reach out if you have any questions.